What do I do if I am in a car accident in Morocco?

The first priority is always people, not paperwork. Stop the car, switch on hazard lights, place the warning triangle behind you if you have one, and check that everyone — in your vehicle and the other — is unhurt. If anyone is injured, call 15 immediately for an ambulance. Move to safety off the road if you can, but do not flee the scene; leaving an accident is a serious offence in Morocco.

For any accident beyond the most trivial scrape, the authorities should attend, and you genuinely want them to. In a city, that is the police on 19; on rural roads and highways it is the Gendarmerie Royale on 177. They produce an official accident report — the constat — which is the document that makes everything afterward work: your insurance claim, the rental company's damage process, and any dispute about fault. Do not agree to "settle it quietly" and drive off without it; that handshake can become your problem later.

While you wait, build your own record. Photograph the vehicles, the damage, the positions on the road, number plates, and the wider scene from a few angles. Exchange names, phone numbers, ID and insurance details with the other driver. If there are witnesses, a name and number helps. Calm and methodical beats heated argument every time — accidents draw a crowd here, and a clear head keeps it civil.

If you are in a rental car, call the rental company's emergency line promptly; they will guide you on their exact procedure and the report they need. Honestly, this is one of the strongest reasons many of our guests choose a private driver over self-driving in Morocco — local roads, mountain passes and city traffic have their own rhythm. With a Serenity driver you simply step back; he handles the police, the report and the language while we look after you and keep your itinerary on track.